{"id":13853,"date":"2021-09-21T09:35:15","date_gmt":"2021-09-21T07:35:15","guid":{"rendered":"https:\/\/www.rubicon.eu\/?page_id=13853"},"modified":"2021-09-21T09:49:46","modified_gmt":"2021-09-21T07:49:46","slug":"berliner-verkehrsbetriebe","status":"publish","type":"page","link":"https:\/\/www.rubicon.eu\/en\/rubicon-blog\/berliner-verkehrsbetriebe\/","title":{"rendered":"Berliner Verkehrsbetriebe (BVG)"},"content":{"rendered":"

Berliner Verkehrsbetriebe (BVG) \u00a0started to use Nova Find in May 2021. After a successful introduction, all lost property office employees of the Berliner Verkehrsbetriebe are now active in Nova Find. The advantages are obvious!<\/p>\n

Nova Find optimizes the lost property process. Staff in the lost property office record and manage lost property in the backend system, while passengers report their lost items online via the Nova Find search mask.<\/p>\n

The Nova Find search mask is integrated into BVG’s website. The categories and features are designed for transport companies and enable passengers to quickly enter their loss reports with the required level of detail. The lost items are compared with existing lost property reports in real time. With one click in the backend, the staff of the lost property office informs the passenger about a successful match!<\/p>\n

BVG sees clear advantages in Nova Find! In addition to automated end-customer communication, the online recording of lost property reduces the workload of the lost property office staff! Over 1,600 loss reports were recorded online \u2013 during the first month! This underlines the importance of this new service!<\/p>\n<\/i><\/span>Success Story<\/span><\/a>\n\n","protected":false},"excerpt":{"rendered":"

We are proud to welcome BVG to our Europe-wide lost & found service network.<\/p>\n","protected":false},"author":12,"featured_media":13850,"parent":4842,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[375],"tags":[],"class_list":["post-13853","page","type-page","status-publish","has-post-thumbnail","hentry","category-blog-en"],"acf":[],"yoast_head":"\nBerliner Verkehrsbetriebe (BVG) | RUBICON IT GmbH<\/title>\n<meta name=\"description\" content=\"A modern lost property service with a high return rate not only reduces internal expenses but also strengthens customer service.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rubicon.eu\/rubicon-blog\/berliner-verkehrsbetriebe-bvg-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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