Nova Find for Lost & Found Offices

The Central Solution for Lost Property Offices

Nova Find is an eGovernment solution for the entire national lost and found service. As a comprehensive, centrally run IT application, it covers every relevant area: it facilitates work processes in lost property offices, makes it easier for citizens to search for lost property and increases the rate of returned items. The central database enables searches to take all of the participating regions and enterprises into consideration during a search query.

The online lost and found office in Austria is operated under www.fundamt.gv.at, the Swiss online lost property address is www.fundservice-schweiz.ch and for german lost and found offices the solution fundinfo.de is available.

Simply explained

How Nova Find works in practice

Modern lost and found service with Nova Find

Lost & Found for children

Nova Find functions

Recording

Lost property office staff can log lost and found records quickly and easily. Tedious training is not required. An input mask with selection categories for specific characteristics enables a standardized description of found proprerty. A link to address databases and registers is also possible where expedient.

Predefined correspondence

Ready-to-print documents such as notifications and confirmations can be easily created. Employees do not need to transfer data manually, nor do they need to worry about wording.

Improved rate of returned items

Each new-found item is automatically cross-checked against all existing lost property records in the supra-regional found property database – regardless of the input language. This reduces the search effort, increases the number of hits, improves the rate of returns and reduces the cost of storage.

Research + storage management

Processing numerous database entries simultaneously for transfers to other locations, destruction or recycling enables efficient storage management. It is always clearly visible what items are currently in storage and how long they need to be retained for. Complete data historicisation guarantees high transparency and traceability of every process for the lost property service.

Configuration options

The software offers many configuration options such as deadlines, document templates, fees, instructions, logos and many more in dependence on the applicable legislation. These region-specific settings can be maintained by the respective administrator.

Statistics & evaluations

Individual statistics and evaluations make it possible to quickly call up current key figures at any time.

Nova Find search results

Nova Find view loss records

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