In a series of short videos, questions about lost and found are explained. Where can you turn if you have lost something? What to do if you find something? What can a modern citizen service look like in a lost property office?
Stefanie has lost her suitcase. The lost and found office has already closed. Does she have to wait until the office reopens before reporting her lost property? No! Thanks to the online lost and found office, Stefanie can take action immediately. This saves time and stress.
Nora has forgotten her beloved cuddly toy Olli on the train. Fortunately, little Paul finds it. The lost and found dog explains to him what has to be done, so that Nora gets her Olli back as soon as possible.