Modern online services enable public authorities to make their services accessible to a broad public beyond the traditional way and to further improve citizen services. Public administration benefits from more efficient processes and falling costs by the use of service-oriented IT solutions.

- Electronic lost & found office
- Complaint and request management
- Electronic forms / communication
- Input management
- Electronic delivery
- Electronic collaboration
- Session Service
All of these citizen services are available to you with Acta Nova, the comprehensive overall solution for the efficient management of business cases and processes. With included document and workflow management, Acta Nova simplifies the structured handling of business cases and reproduces all stages in a comprehensible manner.
More information about citizen-oriented online services: www.rubicon.eu/en/serve-your-citizen/


